Delivery is FREE for all orders to UK mainland, Deliveries to the Channel islands and Ireland will be charged at a bespoke rate that will need to be agreed with our sales representitive by emailing email@example.com. Products that are in stock will be delivered within 2-3 working days. Any bespoke made items will be despatched within 7-10 working days. Deliveries will be made to ground floor entrances unless prior arrangements have been made by emailing firstname.lastname@example.org. The fulfilment of any items is made by our partners through their own transport and national carriers.
Where access is denied without prior knowledge and the item required to be re-delivered, noticeboardsdirect reserves the right to charge for any extra carriage charges involved.
The customer is required to check the consignment for any damages or missing items whilst in transit.
If the customer is unsure to the condition of the product received then we request the delivery is signed for as damaged with the carrier representative.
The national carriers and noticeboardsdirect do not accept packages to be signed for as \'unchecked\'.
All damage must be reported as soon as possible (within 24 hours) for collection and / or replacements to be authorised.
Any standard products ordered in error will incur a handling charge of 15% against the invoice value plus all carriage charges both ways. The handling charge is to cover re-packaging, labour and processing time involved.
If our delivery service provider is unable to obtain a signature for delivery at the specified address, the goods will be returned to the depot and held there overnight. Our delivery service provider will leave a card to advise you that they have attempted delivery. They will attempt delivery again on the next working day. If delivery is not possible, the goods will be returned to the depot and stored. If you have not arranged for collection or re-delivery within 7 days, the goods will be returned to noticeboardsdirect. You will need to contact noticeboardsdirect to arrange re-delivery. noticeboards reserves the right to charge an additional standard delivery fee in this instance.
Although every effort will be made to effect prompt delivery, noticeboardsdirect cannot be held responsible for loss or damage due to delay in delivery, accidents, fire or strikes, or any other cause beyond its control.