If you receive a damaged parcel, please sign for it as damaged and notify us immediately at firstname.lastname@example.org
Claims in respect of damages, short shipments or non delivery can only be accepted if reported to our Customer Services Department within 24 hours of receipt of goods (or invoice in the event of non delivery) at email@example.com. Noticeboardsdirect will try and re-send a replacement as soon as possible - however your understanding is appreciated if there is no further stock of that item and the replacement requires to be manufactured.
Returns can be arranged by emailing firstname.lastname@example.org
We will accept return of goods for refund or credit, with the exception of items which are "specials" or bespoke products which are all non-refundable. These goods are made to order to the customer\'s specification and, as such, are excluded from the above regulations.
Returns can only be accepted for exchange or credit providing goods are unused and in a resale able condition.